genesys™ Mobile is a non-intrusive technology that sits on top of your current systems (e.g sales order database, CRM systems etc).Data can be accessed, controlled and secured from one single point and allow the corporate user to gain external access to their application information using connected mobile devices such as smartphones or PDA devices.
The process of exposing the information is straighforward and can be completed within minutes and on the fly. More importantly this can by achieved by non-technical users and gives the mobile user full access to update and query information from one simple portal whilst away from the office.
• All this with no programming skills needed.
• Any backend database can be exposed to the mobile device.
• Two way interaction (update and viewing) of information
The Business Case
genesys™ Mobile will allow you to leverage your existing systems by creating a thin client front end to be used throughout and beyond the enterprise.
There are many business benefits including speed of deployment, instant access to information without having to use technologies such as Terminal Services etc as well as a reduction in typical licencing costs.
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